A automated parcel locker is a secure, self-service storage unit typically located in apartment buildings or public spaces, where parcels can be delivered and stored until the recipient is ready to pick them up. Here’s how they generally work:
- Delivery: When a parcel is delivered, it is placed in a locked compartment within the parcel locker.
- Notification: The recipient receives a notification, often with a unique code or key.
- Pickup: The recipient uses the code or key to open the compartment and retrieve their parcel.
Parcel lockers are convenient because they allow for 24/7 access to parcels, eliminate the need for recipients to be present at the time of delivery, and provide a secure location for package storage. They’re also beneficial for delivery companies as they can deliver multiple parcels to a single location at once.
In Canada, for instance, Canada Post provides simple parcel lockers in some locations. Parcels are secured inside by lock and key and are accessed at the recipient’s convenience. They also have a slot for outgoing mail. By contrast, smart lockers are automated for accepting and distributing all packages delivered from all carriers including Canada Post, Amazon, FedEx, UPS, Purolator, DHL, Alibaba, GoodFood, Uber Eats, and all others. The “key” to retrieve parcels is the recipients phone! They either receive an email or text (or both) with a one-time, unique access code that opens the compartment their packages is being held in. No fumbling with keys and locks and trying to figure our which compartment to open.
The best smart lockers are agnostics, accept 100% of condo deliveries, and take just second to pick up a delivery.
